SHIPPING POLICY
WHEN WILL MY ORDER BE DELIVERED?
We strive to deliver your order within 7–10 business days to your doorstep. Orders placed on weekends (Saturday and Sunday) or gazetted holidays will be processed the following business day. Peak periods or delays in information verification might temporarily affect delivery timelines.
For online payment orders, processing is subject to fraud checks by our payment gateway; shipment will commence only after clearance. For cash-on-delivery (COD) orders, payment will be collected at the shipping address. Once dispatched, you will receive an email containing tracking details—please remember to check your junk/spam folders in case it doesn't appear in your inbox.
WHAT DOES SHIPPING COST?
We are proud to offer free shipping across Pakistan!
WHICH COURIER SERVICE DO YOU USE FOR DELIVERIES?
We collaborate with reputable courier services based on delivery zones and package types. After your order is dispatched, you will receive an email with details about the courier service and tracking information.
WHAT IF I AM NOT HOME WHEN THE ORDER IS DELIVERED?
The courier will notify you via SMS, including the payment due for COD orders. If you are unavailable to collect the package personally, ensure that an authorized family member or designated recipient is available to receive it.
ORDER CANCELLATION
For cash-on-delivery orders, we require confirmation within two calls. If we do not receive a response, the order will be cancelled. You can also request a cancellation at any time prior to completion of the shipping process.
StandWise.pk reserves the right to cancel orders due to reasons such as:
- Items being out of stock
- Incorrect or unreachable contact information
- Technical issues